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Six Questions to Protect Elderly Patients

By PAM BELLUCK

This week, Pam Belluck reported in The Times on the risk that elderly patients may become confused and delirious while in the hospital. Here she offers advice on how to prepare when an elderly patient is headed to surgery or a hospital stay.

About a third of patients over age 70 experience hospital delirium, and the consequences can be serious, delaying a patient’s recovery and even leading to placement in a nursing home. Elderly patients who experience delirium are also more likely to develop dementia later on, and more likely to die sooner than patients who do not become delirious.

Many readers have asked me what family members can do to help lower an elderly patient’s risk. To find out, I turned to three experts –  Dr. Margaret Pisani at the Yale University School of Medicine, Dr. Wes Ely at Vanderbilt University School of Medicine and Dr. Sharon Inouye at Harvard Medical School. Based on their advice, here are six questions family members should ask to lower an elderly patient’s risk for hospital delirium.

1. Do the nurses and doctors routinely screen for delirium or identify high-risk patients?

Older and younger patients who develop severe infections or heart, liver or kidney problems are at higher risk for delirium. But about 75 percent of delirium cases are missed when the hospital or its intensive care unit is not actively screening for it. While delirium can cause patients to become aggressive, disruptive or incoherent, it can also manifest itself in much less obvious ways, making a patient seem withdrawn or disconnected. Even with regular screening, family members are often the first to notice subtle changes. If you detect new signs that could indicate delirium — like  confusion, memory problems or personality changes — it is important to discuss these with the nurses or physicians as soon as you can.

2. How does the hospital deal with agitation or delirium in patients if it develops?

The longer the duration of the delirium, the greater the chances of poor consequences for the patient, so it should be addressed quickly. Experts say hospitals can treat delirium by helping patients sleep, making sure patients are hydrated, allowing family members to stay at patients’ bedsides to help them become reoriented, and getting patients up and walking when it is safe to do so. Family members should also inquire about hospital policies involving restraints for confused patients. Removing restraints is often recommended because they can cause patients to feel paranoid or trapped. Some hospitals use anti-psychotic medications like haloperidol, but some experts caution that these should be used in moderation and are not yet proven to work.

3. What does the hospital do to keep patients from becoming disoriented?

Situations like being without one’s eyeglasses, being in a darkened room and being unaware of the day and time can trigger delirium. Hospital rooms should have clocks, calendars and adequate light, and nurses and doctors should ensure that patients have their glasses, hearing aids and dentures. Family members should make sure the hospital staff knows if the patient needs these items. The family can also bring a few familiar objects from home to help a patient stay oriented. Things like family photos, a favorite blanket for the bed, a beloved book or relaxation tapes can be comforting for all patients. Family members can also help by speaking in a calm, reassuring tone of voice and reminding the patient where he or she is and why.  Massage can be soothing for some patients, and if it is all right with the medical staff, family members can walk with the patient in the hallways. Families should limit the length of visits and number of visitors to prevent patients from feeling overwhelmed, but they should also try to make sure the patient is rarely alone. If the patient experiences an acute episode of delirium, relatives should try to arrange shifts so someone can be present around the clock.

4. What policies are in place to make sure patients get adequate sleep?

Family members should find out if patients are able to sleep through the night or if they will be awakened for medical tests. Find out how the hospital controls noise and whether it offers any nondrug measures like back rubs or warm tea to promote sleep.

5. If my family member needs a urinary catheter or other bedside interventions, how does the hospital decide when to remove them?

A common procedure like a catheter insertion can spur anxiety in frail, vulnerable patients. Experts say it’s important to remove catheters, intravenous lines and other equipment whenever possible because they can make patients feel trapped, leading to delirium.

6. Will the physicians and pharmacy staff review my family member’s medications to identify medications that increase delirium risk?

Bring to the hospital a complete list of all medications and dose instructions, as well as over-the-counter medicines. It may help to bring the medication bottles as well. Prepare a “medical information sheet” listing all allergies, names and phone numbers of physicians, the name of the patient’s usual pharmacy and all known medical conditions. Also, be sure all pertinent medical records have been forwarded to the doctors who will be caring for the patient.

 

 

HSE Standardised Investigation Process

A national working group was set up in 2009 to develop a standardised investigation process for the Health Service Executive that will be used following an incident or a complaint. The working group of which Patient Focus is a member has now developed a first draft of the Investigation Process and is holding a series of consultation workshop over the coming weeks in order to explain this Process to participants and invite their feedback.

One of these workshops will focus on patients/service users and/or their representatives only. This workshop will be held on Thursday 10th June in The Mill Room, Stewarts Hospital, Palmerstown, Dublin 20. The workshop will commence at 11am and finish at 3pm.

The workshop is free of charge and a light lunch and refreshments will be provided.

If you would like to attend this workshop, please send your name, email address and phone number to deborah.kavanagh@hse.ie or telephone Debbie Kavanagh on 01 6352389, or write to

Debbie Kavanagh, PA to Edwina Dunne, Director of Healthcare Audit, Room 125, 1st Floor, Dr Steevens’ Hospital, Dublin 8

 

National Conference - 7th May 2010

The Carers Association's National Conference took place on May 7th in Croke Park, Dublin. The theme of this year's conference was Under the Radar - a Focus on Young Carers and Support Mechanisms. The commenced with the launch of the report on the national study of Young Carers by Minister Barry Andrews. The research, which was commissioned by the Office of the Minister for Children & Youth Affairs and undertaken by NUI Galway, examined mechanisms through which young carers in Ireland can be identified and explored the impact that caring has had on their lives.

Professor Saul Becker, from the University of Nottingham was the event's keynote speaker. Professor Becker is one of Europes leading experts on young Carers with particular
interest in their experiences, policy responses and health and social interventions.

View more details on the National Conference Here

For further information contact Lee Anne Greville on 057 9370218 or email lgreville@carersireland.com.

  

New Outreach and Training Facilitation Service—Mayo

The Carers Association is delighted to announce the commencement of a new Outreach and Training facilitation Service in Co. Mayo. This is a 2 year project, sponsored by Baxter International Foundation. Our new Training and Outreach facilitator is Eileen McNamara.

The objectives of this service are to identify the needs of Family Carers and Young Carers in Mayo and raise awareness of the work Family Carers carry out. The new service will provide quality accredited Home Care Skills training and other training courses to family Carers.

Information sessions will be held throughout the county and support groups will be established. The new service will enable Mayo’s Family Carers establish a voice on a national level through membership of The Carers Association.

For further information download Information Leaflet

Please contact Eileen for further details or if you are interested in Training/Info:

Eileen McNamara, Co. Mayo Outreach & Training Facilitator, Currane, Achill, Co. Mayo.

Tel: 086 3775702 Fax: 098-20889 Email: carersmayo@carersireland.com

 

Census of Population 2011

Government have announced that the Census of Population 2011 will take place on Sunday April 10th 2011. Following consulations with key stakeholders including The Carers Association, the Central Statistics Office have agreed to change the wording of the Carer question and to allow for an open ended response. The Carers Association plan to launch a Pre Census campaign later this year to ensure that all people with caring responsibilities complete the question.





Cuts in Carers Payments huge blow for family carers who are the only group who have to work for their social welfare entitlements

Minister Lenihan, in Budget 2010, told the country today that “the worse is over” – not so for carers! Family carers across Ireland are outraged and bitterly disappointed that the Government has introduced a blanket 4.1% cut to social welfare payments to all carers. This equates to a reduction of € 8.80 per week or € 470 per annum for carers in receipt of the carers allowance bearing in mind that carers are the only social welfare recipients who have to work for their payment by providing full time care in the home to elderly, sick and disabled. Also carers have already suffered a 2% decrease in welfare payment due to the abolishment of the Christmas bonus this year. 

The Carers Association says that the cut to welfare payments for family carers will be the last straw for many who are not in a position to seek alternative sources of income due to their caring roles and in the worst cases, forcing carers to put relatives and family into State care. This goes against stated government policy of caring for people in their own homes for as long as possible and proves governments misunderstanding of the sciences of false economy. 

Read Full Press Release Here